gk9998 Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data gk9998 collects, why we collect it, how it is used and stored, and what rights you hold as a player based in Bangladesh.

📅 Last updated: January 2026

This Privacy Policy ("Policy") describes how gk9998 ("the Platform", "we", "us", "our"), operating at https://gk9998.pro, collects, processes, stores, and protects personal information belonging to players and visitors ("you", "your"). By creating an account on gk9998 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and you consent to the data practices described herein. This Policy forms part of the gk9998 Terms & Conditions, which you are also required to accept before using the Platform.

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This Policy applies to all players accessing gk9998 from Bangladesh, including from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Rangpur, Barisal, Mymensingh, and Cox's Bazar. We process your data in accordance with internationally recognised data protection principles including purpose limitation, data minimisation, and storage limitation.

Our Privacy Commitments

Six principles that underpin how gk9998 handles your personal data.

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SSL Encryption on Every Session

All data transmitted between your device and gk9998 servers is encrypted using 256-bit SSL/TLS technology. This applies to login sessions, payment transactions, game interactions, and support communications — no data travels in plain text.

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We Never Sell Your Data

gk9998 does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing firms. Your data is shared only with essential service providers who operate strictly under our instructions and for the sole purpose of delivering the gk9998 service to you.

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Purpose-Limited Data Collection

We collect only the personal data that is strictly necessary to operate the Platform, verify your identity, process payments, and comply with applicable legal obligations. We do not collect data speculatively or for purposes unrelated to your gk9998 account.

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Secure Payment Data Handling

gk9998 does not store bKash PINs, Nagad credentials, Rocket passwords, or full bank account numbers on our servers. Payment processing is handled via trusted payment gateway partners who maintain their own security certifications. We store only the minimum reference data needed to reconcile transactions.

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Your Right to Access and Erasure

You have the right to request a copy of all personal data gk9998 holds about you, to correct inaccurate data, and to request deletion of your data subject to our legal retention obligations. Submit all such requests in writing to [email protected] and we will respond within 14 calendar days.

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Defined Data Retention Periods

gk9998 retains account and transaction records for a minimum of five years from the date of account closure to meet financial record-keeping obligations. Marketing preference data is retained only while your account is active. You may withdraw consent for marketing communications at any time.

Full Privacy Policy

1. Data Controller

The data controller responsible for your personal information is gk9998, operating the Platform at https://gk9998.pro. For all privacy-related inquiries, requests, or complaints, please contact our dedicated privacy team at [email protected]. We aim to acknowledge all privacy correspondence within two business days.

2. Personal Data We Collect

When you interact with the gk9998 platform, we may collect the following categories of personal data:

Identity Data
Full name, date of birth, nationality, gender, and copies of government-issued identity documents submitted during account verification (e.g., National ID card, passport).
Contact Data
Mobile phone number, email address, and residential address. Players in Dhaka, Chittagong, Sylhet, and other Bangladeshi cities are required to provide an accurate current address.
Account Data
Username, hashed password, account preferences, communication preferences, and responsible gaming settings such as deposit limits and self-exclusion status.
Financial Data
Payment method type (e.g., bKash, Nagad, Rocket, Upay, bank transfer), transaction reference numbers, deposit and withdrawal history, and account balance records. Full payment credentials are never stored.
Transaction Data
Details of every bet placed, game played, bonus claimed, and game session completed on the Platform, including timestamps, stake amounts in BDT, and game outcomes.
Technical Data
IP address, device type, operating system, browser type and version, screen resolution, time zone (Bangladesh Standard Time, UTC+6), and session duration logs.
Usage Data
Pages visited, features used, clickstream data, search terms entered within the Platform, and communication logs with our customer support team.
Marketing Data
Your preferences regarding receiving promotional emails or SMS messages from gk9998, and records of which promotions you have viewed or claimed.

2.1 We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers unless specifically required for regulatory compliance and with your explicit consent.

2.2 We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal data, we will delete that data immediately and close the associated account.

3. How We Collect Your Data

gk9998 collects personal data through the following means:

  • Direct interactions: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or responding to a survey.
  • Automated technologies: When you access the Platform, we automatically collect Technical Data and Usage Data using cookies, server logs, and similar tracking technologies (see Section 9 on Cookies).
  • Third-party sources: We may receive data about you from identity verification partners, fraud prevention services, and payment processors for the purpose of confirming your identity and protecting the integrity of the Platform.

4. How We Use Your Personal Data

gk9998 processes your personal data only where we have a lawful basis for doing so. The purposes for which we use your data are as follows:

  • Account management: To create, maintain, and administer your gk9998 player account, including processing login authentication and account settings changes.
  • Service delivery: To provide access to casino games, sports betting markets, live dealer tables, slots, and all other Platform services you choose to use.
  • Payment processing: To process deposits via bKash, Nagad, Rocket, Upay, and supported Bangladeshi bank accounts, and to process withdrawal requests to your verified payment methods.
  • Identity and age verification: To confirm that you meet the minimum age requirement of 21 years and to verify that the payment methods you use belong to you.
  • Responsible gaming: To monitor betting patterns, enforce deposit limits and self-exclusion settings you have applied, and identify potential signs of problem gambling in order to protect you.
  • Fraud and security: To detect, investigate, and prevent fraudulent activity, money laundering, multiple-account abuse, and other activities that violate our Terms & Conditions.
  • Legal compliance: To meet applicable legal and regulatory obligations, including maintaining financial records and responding to lawful requests from authorities.
  • Customer support: To respond to your queries, complaints, and requests submitted via email or live chat in a timely and effective manner.
  • Platform improvement: To analyse aggregate usage patterns to improve the design, performance, and content of the gk9998 Platform.
  • Marketing communications: To send you promotional offers, bonus announcements, and news about gk9998 — but only where you have opted in to receive such communications. You may unsubscribe at any time.

5. Sharing Your Personal Data

5.1 gk9998 does not sell, rent, or otherwise disclose your personal data to third parties for their own marketing or commercial purposes.

5.2 We may share your data with the following categories of trusted third-party service providers, strictly for the purposes described in Section 4:

  • Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — to facilitate deposit and withdrawal transactions.
  • Identity verification partners: Third-party Know Your Customer (KYC) and age verification service providers who help us confirm player identity and age as required by our policies.
  • Game providers: Licensed game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi, which operate the games available on the Platform. These providers may receive limited session data necessary to deliver gameplay.
  • Fraud prevention services: Specialist providers that help us detect and block fraudulent activity, collusion, and money laundering on the Platform.
  • Cloud and IT infrastructure providers: Secure hosting and cloud service providers that store and process Platform data on our behalf under strict data processing agreements.
  • Legal and regulatory bodies: Where required by law, we may disclose personal data to law enforcement agencies, courts, or regulatory authorities in response to lawful requests.

5.3 All third-party service providers who process personal data on our behalf are bound by contractual obligations to keep your data confidential, process it only for the specified purpose, and maintain appropriate security measures.

6. International Data Transfers

6.1 Some of our third-party service providers are located outside Bangladesh. Where your personal data is transferred to another country, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy.

6.2 Such safeguards include contractual clauses requiring recipient organisations to maintain data protection standards consistent with internationally recognised principles.

7. Data Security

7.1 gk9998 implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:

  • 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
  • Encryption of sensitive data fields at rest in our databases.
  • Multi-factor authentication requirements for access to internal systems containing personal data.
  • Regular security assessments and penetration testing of the Platform infrastructure.
  • Access controls ensuring that only authorised personnel with a legitimate business need can access personal data.
  • Comprehensive audit logging of all internal access to personal data records.

7.2 In the event of a personal data breach that poses a risk to your rights and freedoms, gk9998 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

7.3 You are responsible for maintaining the security of your own account by keeping your login credentials confidential and logging out after each session, particularly when using a shared device.

8. Data Retention

8.1 gk9998 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods are as follows:

  • Account and transaction records: Retained for a minimum of five years from the date of account closure, to meet financial record-keeping and anti-money-laundering obligations.
  • Identity verification documents: Retained for five years from the date of verification, or longer if required by applicable legal obligations.
  • Customer support communications: Retained for three years from the date of the last interaction, to support quality assurance and dispute resolution.
  • Marketing preference data: Retained while your account is active. If you withdraw your marketing consent, we will suppress your details from marketing lists within 10 business days.
  • Technical and usage logs: Retained for up to 12 months for security monitoring and Platform improvement purposes, after which they are anonymised or deleted.

8.2 When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9. Cookies and Tracking Technologies

9.1 gk9998 uses cookies and similar tracking technologies to operate the Platform effectively and to improve your experience. The types of cookies we use are:

  • Strictly necessary cookies: Required for core Platform functionality such as maintaining your login session, remembering your language preferences, and processing secure transactions. These cannot be disabled without affecting Platform functionality.
  • Analytics cookies: Help us understand how players navigate the Platform so we can identify areas for improvement. Data collected by analytics cookies is aggregated and does not identify individual users.
  • Functionality cookies: Remember your preferences such as game display settings and notification preferences to provide a more personalised experience on your next visit.

9.2 You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent certain features of the Platform from working correctly.

9.3 gk9998 does not use third-party advertising or behavioural targeting cookies. We do not participate in cross-site tracking advertising networks.

10. Your Data Rights

As a player using the gk9998 platform, you have the following rights in respect of your personal data:

  • Right of access: You may request a copy of all personal data gk9998 holds about you, free of charge, at any time.
  • Right to rectification: You may request that inaccurate or incomplete personal data be corrected without undue delay.
  • Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
  • Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example while a correction request is being assessed.
  • Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
  • Right to withdraw consent: Where we process your data based on your consent (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
  • Right to object: You may object to the processing of your personal data for direct marketing purposes at any time, and we will act on that objection immediately.

To exercise any of the above rights, please submit a written request to [email protected]. We will respond to all verified rights requests within 14 calendar days. We may need to verify your identity before processing your request to protect you against unauthorised data access.

11. Minors and Age Restrictions

11.1 The gk9998 Platform is strictly restricted to adults aged 21 years and above. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21.

11.2 If you are a parent or guardian and you believe that a minor has created a gk9998 account or otherwise provided personal data to us, please contact us immediately at [email protected]. We will verify the report and delete the relevant data without delay.

11.3 gk9998 employs mandatory age verification at the point of registration and reserves the right to request documentary proof of age at any time during a player's use of the Platform.

12. Third-Party Links

The gk9998 Platform does not contain links to external third-party websites. All links on the Platform navigate within gk9998.pro. This Policy applies solely to data collected through the gk9998 Platform and does not govern the privacy practices of any third-party payment service (such as bKash or Nagad), which have their own separate privacy policies that you should review independently.

13. Changes to This Privacy Policy

13.1 gk9998 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this Policy and, where reasonably practicable, notify registered players via the email address associated with their account.

13.2 We encourage you to review this Policy periodically. Your continued use of the Platform after any changes have taken effect constitutes your acceptance of the revised Policy.

14. Contact and Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which gk9998 handles your personal data, please contact us at:

Email: [email protected]

Our privacy team is available seven days a week. We aim to acknowledge all privacy-related correspondence within two business days and to provide a full response within 14 calendar days. If you are not satisfied with our response, you have the right to escalate your complaint through any applicable dispute resolution process available in your jurisdiction.